Our drinking water sources
Drinking water sources within our area of operations include dams, ground water and rivers.
What's in your water
Drinking water supplied by us is from natural surface and groundwater water sources, making it clean, safe and beneficial for health, hygiene and the wellbeing of our community.
The water is treated to remove impurities, disinfected to safeguard the microbial quality of the water and fluoridated for dental health (as required under State legislation). The water is then transported and stored within a closed, well-maintained distribution system to ensure that high-quality drinking water is delivered to our customers.
We have a comprehensive water quality monitoring program in place. Sampling and analysis by a National Association of Testing Authorities (NATA) accredited lab is routinely undertaken at raw water sources, water treatment plants and from within the distribution system.
Australian Drinking Water Guidelines
As required under our operating licence, water supplied by Hunter Water consistently meets the requirements of the Australian Drinking Water Guidelines.
Did you know?
A report summarising the quality of water supplied to our customers is published monthly on our website. View our monthly reports
Frequently asked questions
Resources
An easy way to learn about your water.
Water Treatment Plants
We ensure we meet the required drinking water guidelines by following a careful treatment process at our water treatment plants.