Report a Smart Water Choices breach

We take reports of breaches of Smart Water Choices seriously and have a process in place to investigate these reports. Exemptions do exist for health, safety and emergency reasons and for certain businesses, such as commercial nurseries and landscapers.

Exemptions also may be granted on for health and medical reasons.

Learn more about exemptions:

Information for homes

Information for businesses

Please provide the following details for a suspected Smart Water Choices breach.

Your contact details

First name Optional

Last name Optional

Phone Optional

Email Optional

Address Optional

Suburb Optional

State Optional

Postcode Optional

Smart Water Choices breach details

Property type

Name of resident or business Optional

Property address

Suburb

State

Postcode

Date of breach

Time of breach

Water wise rules breach

Outdoor watering between 10am and 4pm

Hosing of hard surfaces such as concrete, paths and driveways

Using a hand held hose without a trigger nozzle

A known leak has not been repaired

Unattended running of hose or tap (sprinklers and irrigation systems exempt before 10am and after 4pm

Other

If other, please specify

Statement

I declare that the information I have provided in this form is true and correct.

I agree that Hunter Water may collect, use, and disclose quantitative data derived from the information you have provided on this form to report a suspected water restrictions breach, for industry analysis, benchmarking, analytics, marketing, and other business purposes. We may need to contact you to clarify this report using the contact details you have provided. All data collected, used, and disclosed will be in aggregate form only and will not identify you.

Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.

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