Illegal stormwater connections

It is illegal to connect your stormwater drainage to your sewer system as this increases the flow in our sewer network during wet weather and can lead to overflows in the environment

In the unlikely event of a sewer surcharge, your home's yard sink (often located on the outside wall of the kitchen or laundry) is designed to ensure the overflow occurs outside your home and not via your toilets and wash basins. Yard sinks are connected to the sewerage system and are not designed to collect any stormwater. It is illegal to connect or direct stormwater, including from down pipes into your yard sink.

Smoke Testing Program

We are continuously working to improve the quality and reliability of our wastewater system. Inspections and maintenance are undertaken on an ongoing basis to help ensure a high quality service to customers.

Smoke testing is an effective and helpful way to:

• show us if our wastewater maintenance hole is damaged
• check for leaks in pipes and fixtures
• locate cracked, broken or unsealed pipes or joints underground
• find out if stormwater down pipes are incorrectly connected to the wastewater system.