Your voice matters to us: Community survey now open

As a resident of the Lower Hunter region, our goal is to ensure your needs and expectations are reflected in everything we do. To help us do this, we have engaged Frontier Economics together with Kantar, an independent research company, to engage with our customers and community to identify what’s important to you, how well we are performing and where we can do better.

Participation is voluntary and your responses will be private and confidential. Any information you give us in the survey will be combined with other responses for analysis. Results will not be reported at an individual or household level. The survey takes around 15 minutes to complete.

We are using a range of activities to give customers, consumers and the community the opportunity to have a say. The information from this survey will help us to make improvements in the short term, as well as providing a basis for future engagement activities and technical studies to help with medium to long term planning.