Make smaller, regular payments

With Easy Pay, you can split your bill into weekly, fortnightly or monthly payments.

You can set up Easy Pay payments to coincide with your pay date, making budgeting easier.

Features:  

  • Set up using direct debit online with My Account 
  • Reduce bill shock 
  • Fee-free to set up  
  • Interest-free 

Set up Easy Pay

Log into My Account and set up Easy Pay by direct debit quickly and securely.

Haven’t signed up yet? It’s quick and easy to register for My Account.

If you need help setting up Easy Pay or would like to arrange Easy Pay with BPAY through your bank, give us a call us on 1300 657 657 (8am - 5pm weekdays). 

How it works

Based on the payment frequency you choose, we calculate your payment amount based on your previous 12 months water usage and service charges.

Every 4 months you will still receive your statement so you can track your usage. We will review your account every 12 months and notify you if any adjustments need to be made.

Personalised payment support

Our local, understanding team is here to support you. If you’re having trouble paying your bill. we'll assess your situation and provide a range of support options to help make paying your bill easier.

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