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Community days

We recognise that everyone should have access to water as an essential service regardless of their circumstances.

That's why we partner with Energy & Water Ombudsman NSW (EWON) to offer face-to-face support for our customers and community at Bring Your Bill days. These days are held at various venues across our local council areas - providing supportive, easy and local access for you.

Upcoming Events

Hunter Homeless Connect Day, Wednesday 21 August, 9am - 2pm

Our team will be there to support with bill and payment support, payment assistance, pension rebates and more.

Hunter Homeless Connect Day is an annual event that links people to vital services such as accommodation and housing providers, health and wellbeing, legal and financial assistance, employment, study, and general support to people who are experiencing homelessness, doing it tough and/or are at risk of homelessness.

Newcastle Showground Exhibition Centre

Learn more about this event

What support does Bring Your Bills Days provide for customers?

  • Face to face assistance, confidential as required
  • Support in understanding your bill
  • Payment assistance and extensions
  • Issue resolution
  • Providing water savings tip

Who are some of the Government and Service Providers?

  • Department Human Services
  • Service NSW
  • AGL
  • Energy Australia
  • St Vincent De Paul
  • Hearing Australia