Multi level developments are not eligible
At this time multi-level unit developments are excluded as we do not yet have a technical solution such as Automated Meter Reading (AMR) available to overcome the access issues.
We provide residents of Strata and Community Title properties with the option to have separate metering.
This means, each owner will pay for the water they actually use rather than a percentage apportionment of the total usage based on unit entitlement.
At this time multi-level unit developments are excluded as we do not yet have a technical solution such as Automated Meter Reading (AMR) available to overcome the access issues.
Applications can only be submitted to us once the Community Title or Strata Title development is completely developed.
The location of meters is in an unfettered and unencumbered location, this means they must be visible and accessible at all times so they can be read and maintained.
To make it easy to apply for separate metering for an existing Community Title or Strata property, please read our helpful information below before you submit your application and read our Strata Title or Community Title fact sheets.