Avoid unnecessary water wastage by keeping on top of leaks around the home.
Did you know a dripping tap and leaking toilet can waste over a hundred litres of water a day? Regularly checking your taps, pipes and fittings around your property could save our precious water and your precious money.
Your property's water meter measures water usage and is how we charge for your water use in and around the home.
Understanding how to read your water meter can help you detect leaks, even when they aren't obvious. Your water meter is measured in kilolitres (kL). One kilolitre (kL) equals 1000 litres (L).
A continuously running toilet can leak up to 60,000 litres of water per year as the water trickles down the back of the bowl. It is important to check your toilet for leaks every few months.
As the property owner, you own and are responsible for maintaining and repairing all of the pipes and fittings within your property, from where your water system connects to our water main.
You may need to contact a licensed plumber to fix the leak. We encourage you to get the leak fixed as soon as possible as you are responsible for all usage charges.
Contact your agent or the property owner immediately. It's important that you encourage your landlord/agent to repair the leak as soon as possible as you may be responsible for all usage charges.