Customer and Community Advisory Group
Group overview
Hunter Water's Customer and Community Advisory Group (CCAG) is an advisory forum made up of community representatives who provide advice on customer and community interests.
The Group is independently chaired by Councillor Brian Adamthwaite, representative of Lake Macquarie Council.
The CCAG enables two-way, open communication between Hunter Water and local councils, customer representatives, and environmental and community organisations. In recent years the group has provided advice and feedback to Hunter Water on topics including:
- pricing reviews
- customer service levels
- treatment plant upgrades
- land developments within our drinking water catchments
- development of the Lower Hunter Water Security Plan
Key dates
March
24
November
12
12 November 2024
CCAG Meeting
August
13
13 August 2024
CCAG Meeting
June
18
18 June 2024
CCAG Meeting
Group members
| Member | Organisation | Membership interest area |
|---|---|---|
| Cr Brian Adamthwaite (Chair) | Lake Macquarie City Council | Local Government |
| Cr Deahnna Richardson | City of Newcastle | Local Government |
| Mr David Beins | Customers from culturally and linguistically diverse backgrounds | |
| Ms Ange Bevan | Hunter Commercial Services | Business and customers with disabilities |
| Ms Linda Bowden | Save the Williams River Coalition | Environmental groups and customers living in rural and urban fringe areas |
| Ms Thea Bray | Public Interest Advocacy Centre | Residential customers and organisations representing low income households |
| Cr Michael Dowling | Dungog Shire Council | Local Government |
| Cr Peter Francis | Port Stephens Council | Local Government |
| Associate Professor Troy Gaston | University of Newcastle | Science and research |
| Cr Warrick Penfold | Maitland City Council | Local Government |
| Cr Mark Mason | Cessnock City Council | Local Government |
| Ms Suzanne Johns | National Seniors Association - Newcastle Branch | Pensioners and residential customers |
| Mr William Lennox | Maitland Masonic Centre | Pensioners and Residential customers |
| Mr Glenn Lyons | Hunter Local Land Services | Environmental groups and customers living in rural and urban fringe areas |
| Ms Jean McGarry | LM Sustainable Neighbourhood Alliance | Environmental groups and residential customers |
| Mr Joseph Popov | Community Disability Alliance Hunter | Customers with disabilities |
| Vacant | Business Hunter | Business |
| Mr Leroy Wilkinson | Indigenous Australians |
