Have your say
Welcome to our community engagement platform, where together we can make better decisions to shape our region’s water future.
Our projects
Shaping our water future - 2025-2030 Price Proposal
Stage 6: Stage 6 - Submit Price Proposal to IPART
We would like your help to shape our water and wastewater services to the end of the decade, so that we can make sure our services meet your needs and deliver community value.
Lostock Dam to Glennies Creek Dam Pipeline with Paterson River Connection
In Planning
In partnership with Water Infrastructure NSW, we’ve started the initial planning for the proposed two-way pipeline between Lostock Dam and Glennies Creek Dam. This project may also include a Paterson River pump station, which would transfer water to a new water treatment plant south of Paterson, and a new drinking water pipeline between Paterson and the Maitland region.
Quarterly community survey
Ongoing, new survey every three months
We’ve launched our quarterly community survey program in August 2022 to better understand the ways you use water and how we can improve the ways we serve you.
Stockton Land Restoration
Completed September 2022
The most recent remediation work at Stockton is now complete. We've removed more than 10,000 tonnes of contaminated waste, including asbestos, from the former council landfill site behind our seawall. Extensive tracts of bitou bush have been removed, and in total 28,000 native plants are being established. The land has been fenced to ensure community safety, stop illegal rubbish dumping, and aid re-vegetation.
Hunter River Estuary Wastewater Masterplan
Stage 3: What are the options?
The Hunter River, including its creeks and waterways, is central to our wellbeing. People use the river for boating, fishing and swimming. It provides water for farming and industry. It nourishes our wetlands and provides habitat for native plants and animals.
Groups and community projects
Customer and Community Advisory Group
Hunter Water's Customer and Community Advisory Group (CCAG) is an advisory forum made up of community representatives who provide advice on customer and community interests.
Throsby Creek Government Agencies Committee
We are working together to further improve the environment of the Throsby Creek waterway and its surrounds, and the amenity of the area for residents, visitors and commercial users.
Recent project news
Tocal Field Days 3, 4 & 5 May, 2024
Published 1 May 24
If you're heading to Tocal Field Days, please drop by and talk to us - Site 394.
Community information sessions February 2024
Published 30 April 24
Thank you everyone who came to talk to us at these 'drop-in' sessions at Maitland, Singleton and Tocal.
Read more about Community information sessions February 2024
Doorknocking Paterson Businesses
Published 21 December 23
Thank you Paterson business owners for answering your door bell!
Community Information Sessions February 2024
Published 20 December 23
More community information sessions will be held in 2024.
Read more about Community Information Sessions February 2024