Single or duplex residential developments
Learn about the types of single and duplex residential water services, when drillings are required and the connection and disconnection process.
Connecting and disconnecting
We use varied infrastructure to supply water to, and remove wastewater from, properties within our area of operations.
Here you can learn more about our application process and requirements for water and sewer connections and disconnections.
Our application process for water supply connections and disconnections
Multi residential or commercial developments
Learn about the types of multi-residential and commercial water services, when drillings are required and the connection and disconnection process.
Temporary construction water services
Learn about the process to connect and disconnect a temporary water service at your construction site.
Our application process for sewer system connections and disconnections
Gravity sewer systems
Learn about the Lower Hunter's most common sewer system type and how to connect to and disconnect from our sewer system.
Sewer pumping systems
Learn more about our requirements regarding sewer system types, pumping pressure and pumping flow rate, including the connection and disconnection process.
Vacuum sewer systems
Learn how to connect and disconnect to our vacuum sewer systems located Dora Creek and Sandgate operate.
Help videos
Video: How to lodge a water and/or sewer connection application
Learn how to lodge a water and/or sewer connection application
Video: How to lodge a water and/or sewer disconnection application
Learn how to lodge a water and/or sewer disconnection application
Video: How to lodge a pre-laid services drilling (minor works) application
Learn how to lodge a pre-laid services drilling (minor works) application
Resources
A quick way to find resources relevant to you.
Additional information
Boundary traps and inspection shafts
We have specific requirements for connection to sewer which may require the installation of a boundary trap connection.
Recycled water plumbing
We provide recycled water to a number of new growth areas within the Lower Hunter. These suburbs have dual water supplies, known as dual reticulation.
Common sanitary drainage
Learn about this approved method for connecting a sewer service to multiple dwellings in the early 1900's.
Sewer soffit requirements
We require minimum measurements between the soffit of the sewer main and the spill level of the overflow relief gully (ORG).