Preliminary servicing advice

If you require general information about the provision of water and sewer services to a proposed large scale development or subdivision without needing to know the actual requirements for connection, then you should request Preliminary Servicing Advice from us. Land re-zoning and potential council land development may also be best to utilise this service.

What is Preliminary Servicing Advice?

Preliminary Servicing Advice is the first step in the process for large scale development. It provides general information about the water and sewer issues relevant to the proposal including available capacity and potential connection points or upgrades required.

We encourage councils, developers and Accredited Design Consultants considering a proposed large scale development site to come and meet with our team to review the proposal (contact below). At this preliminary meeting we may discuss broad options that may be available to provide the development with water and sewer services. This will be dependent on the location of the site within our networks and available capacities.

Once we have issued our Preliminary Servicing advice, you may be required to complete water and sewer strategies depending on the scope of the development. If the proposed development is progressing from initial planning into an actual project, you will then submit a Development Assessment application for the first stage of your development.

Investigating a site?

You can lodge a Preliminary Services Application through our Property Self Service Portal.

If you are new to the portal you will need to register an account. Click Register below

Want a meeting?

If you need a Preliminary Meeting, please contact our Account Managers via the email link below detailing the location of the proposal and the general scale of the development.

Developer Servicing Strategy

Learn more about whether you may need a Developer Servicing Strategy to determine the optimal configuration of water and sewer infrastructure for your development.