Maintenance and Repair Responsibilities

The property owner is responsible for maintaining and repairing the sewer (wastewater) pipes and fittings inside the property up to and including the point of connection with our wastewater system. 

It is possible that the point of connection with our wastewater system is outside your property. If you do not know where the point of connection is, you should contact us.

Any pipes and fittings on the property owner’s side of the connection point including the boundary trap and inspection shaft are the responsibility of the property owner. This means any repairs, replacement or maintenance costs associated with these pipes and fittings are the responsibility of the property owner.

In the majority of circumstances, upon notification, Hunter Water will attend a property if the sewer inspection shaft is full or overflowing as this may indicate that there is a blockage in the sewer main or branch line. 

We do not maintain or repair:

  • wastewater services connecting to privately owned sewer mains such as in some Community Title subdivisions or share private sewer services.
  • private sewer services connecting to our wastewater system under the terms of a "Non-standard Agreement".
  • faults caused by wilful or negligent damage.

The property owner is also responsible for rectification and repair of any illegal services installed contrary to appropriate codes, regulations and standards or Hunter Water's connection requirements. 

Standard Sewer (Wastewater) System Maintenance Responsibilities

Click on the image below to enlarge.

Standard Sewer Service Responsibilities

Pressure Sewer (Wastewater) System (CEP and LPSS) Maintenance Responsibilities

Click on the image below to enlarge.

 Presssure Sewer System Maintenance Responsibilities