Water Wise Rules

Water Wise Rules are actions to help save water outdoors. Water Wise Rules commenced, 1 July 2014 and remain in place.

Water Wise Rules

To ensure that Hunter Water customers have a secure water supply for the next 20 years the State Government developed the Lower Hunter Water Plan in which Water Wise Rules is a key recommendation.  

The Water Wise Rules are summarised below:

  • Watering with a sprinkler, irrigation system or trigger nozzle hose, is permitted any day before 10am or after 4pm to avoid the heat of the day.
  • All hand held hoses must have a trigger nozzle.
  • No hosing of hard surfaces such as concrete, paths and driveways.

Water Wise Rules this will save enough water to fill an Olympic swimming pool each day.

The complete list of Water Wise Rules are displayed below.

Water Wise Rules

 

  

Category

 

Water Wise Rules

Customers Affected Water users who use water sourced from Hunter Water, including residential, business and government.
Water Wise Garden Icon  Lawns & Garden Watering including with sprinklers and irrigation systems is permitted any day before 10am and after 4 pm to avoid heat of the day.
All hand held hoses must have a trigger nozzle.
 Water Wise Boat Icon Vehicle and Boat Washing All road vehicles (including cars, trucks, caravans and cars in car yards) and boats and their trailers may be washed at any time of day with a bucket or a hose provided a trigger nozzle or pressure cleaner is used.
Using a hose to flush boat engines is permitted.
 Water Wise path icon Hard Surfaces No hosing of paths, driveways, concrete and other paved areas except when cleaning with water is necessary for reasons of safety, health, emergency, construction activity or surface discolouration.
 Water Wise Hose Icon People and animals Use of water is allowed at any time for the purpose of cooling people or animals.
 Water Wise Pool Icon Private Pools Filling or topping up of pools using a hose from Hunter Water's water supply is permitted.
 Water Wise House Icon Building structures Washing of building structures, including windows, walls, gutters and roofing using a hose fitted with a trigger nozzle or high pressure cleaning equipment is permitted.

For more information download the Water Wise factsheet HERE.

Hunter Water takes reports of breaches of Water Wise Rules seriously and has a process in place to investigate these reports. Automatic exemptions do exist for health, safety and emergency reasons and for certain businesses, such as commercial nurseries and landscapers. If you think you have you seen someone breaching Water Wise Rules you can Report a Suspected Water Wise Rule Breach HERE.

 

Exemptions

 

Category

 Exemptions

 Water Wise Pressure hose Icon Use of Hunter Water's water supply in the event of, or where there is a risk of, an accident, fire, hazard to health, safety, environmental issue or surface discolouration. 
 Water Wise Rain Water Tank Icon Water from rainwater tanks is exempt if it is not connected to or topped up by the drinking water supply system.
 Water Wise Trigger Nozzle Icon Washing the floor area of a balcony/verandah/patio is permitted using a hose fitted with a trigger nozzle.
 Water Wise Lawn Icon Use of sprinklers or watering systems for the establishment of new lawns and gardens at any time for up to 14 days from the date of installation is permitted.
 Water Wise Fire Fighting Icon Recycled water, bore water, dual reticulation, water used to test fire systems and water used for fire fighting is allowed to be used at anytime.
 Water Wise Lawn Icon Some businesses that heavily rely on water can use hand held hoses fitted with a trigger nozzle, sprinklers or other watering systems at any time. This includes commercial nurseries, market gardeners, commercial growers, landscapers, mobile garden contractors and persons responsible for the maintenance of community gardens, bowling greens, cricket wickets, golf tees and greens, croquet, hockey, tennis and racing surfaces.