Apply for a Smart Water Choices exemption

Activity	Automatic exemption
Bore water	The use of bore water or water from a recycled water system.
Rainwater tanks	The use of rainwater provided that any storage tank or dam is not topped up from, or switched to, Hunter Water's drinking water supply.
Lawns and gardens	The watering of lawns and gardens before 10am and after 4pm on any day using a sprinkler, irrigation system or a hand-held hose fitted with a trigger nozzle.
New turf and gardens	The use of sprinklers or watering systems for the establishment of new lawn and gardens for fourteen (14) days from the date of installation.
Nurseries, landscapers, some sporting fields	The use of a hand held hose fitted with a trigger nozzle, sprinklers or other watering systems by commercial nurseries, market gardeners, commercial growers, landscapers, mobile garden contractors and persons responsible for the maintenance of community gardens, bowling greens, cricket wickets, golf tees and greens, croquet, hockey, tennis and racing surfaces.
Fire fighting	The use of fire hoses for firefighting purposes, hazard reduction purposes or fire service testing.
Paths, driveways, hard surfaces	Spot cleaning with a hose of paths, driveways and other hard surfaces when cleaning with water is necessary for purposes (readily identifiable to an authorised person) relating to a safety, a health, or an emergency incident, or a construction activity, or due to surface discolouration. For the use of water under this exclusion the hose used must be fitted with a trigger nozzle unless it is used to supply high pressure water cleaning equipment.
Vehicles	Washing of vehicles or vessels of any type, using a hose fitted with a trigger nozzle, high pressure water cleaning equipment, or a bucket and sponge (or similar arrangement).
Boats	The use of water for flushing inboard and outboard boat engines by means of a hose fitted with an appropriate flushing device. The use of water by means of a hose fitted with a trigger or high-pressure water cleaning equipment for cleaning bilges or essential safety components on boat trailers, including wheels and brakes.
Buildings	The washing of building structures, including windows, walls, gutters and roofing using high pressure water cleaning equipment or hose fitted with a trigger nozzle.
Pools	The use of water by means of an attended hose fitted with a trigger nozzle for topping up water in pools to replace water lost through normal use conditions including evaporation.
Dust suppression	The use of water for dust suppression but only where there is no alternative water source reasonably available at the location. Where a dust incident involves hazardous dust (eg asbestos), use of water must comply with the applicable incident response guidelines for the suppression of the specific hazardous substance involved.
People and pets	The use of water for the purpose of cooling people or animals.

Your contact details

First name

Last name

Phone

Email

Are you a resident or business?

Resident

Business

Are you acting on behalf of a residential customer?

Yes

No

Name of owner/s

Preferred contact method

Phone

Email

Property and account details

Business name

Address

Suburb

State

Postcode

Account number Optional

Exemption activity

Which activity are you seeking an exemption for?

Outdoor watering between 10am and 4pm

Using a hose without a trigger nozzle

Hosing hard surfaces (eg. driveways, paths, patios, and paved areas)

Please outline why you require this exemption?

Statement

In applying for this exemption, I confirm that:

I am the registered proprietor/owner of this property and/or the entity/individual responsible for water consumption; OR

I am not the registered proprietor/owner or the entity/individual responsible for water consumption but I have obtained the written authority of the registered proprietor/owner (or the entity/individual responsible for water consumption) of this property to apply for an exemption on their behalf.

I agree that Hunter Water may collect, use, and disclose quantitative data derived from the information you have provided on this form to report a suspected water restrictions breach, for industry analysis, benchmarking, analytics, marketing, and other business purposes. We may need to contact you to clarify this report using the contact details you have provided. All data collected, used, and disclosed will be in aggregate form only and will not identify you.

The information I have provided in this form is true and correct.

Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.

Apply for a Smart Water Choices exemption

Automatic exemptions

When does an exemption automatically apply?

Your contact details

Property and account details

Exemption activity

Statement