Hunter Water is providing a water reticulation scheme to approximately 165 properties within the Williamtown Contamination Investigation Area, as defined by the NSW Environment Protection Authority (EPA). The scheme will provide access to safe drinking water for properties which include residential lots, a primary school, a commercial area and tourism facilities. Hunter Water will provide one connection per existing residential dwelling or commercial development.
This project will be completed by mid-2017.
If you are interested in connecting to the water supply network please see the 'Maps' section and identify your property. If you are not able to identify your property please contact Hunter Water for assistance.
If your property is within the Investigation Area you may like to read the FAQ (Frequently asked Questions) and the Timing and Process pages of this webpage. If you are interested in connecting your property to the water supply, or would like more information, please email your name, property address and contact details, or call 1300 657 657 during business hours.
If your property is not within the Investigation Area and you are interested in connecting to the water supply please see below.
PFOS and PFOA
For more information on PFOS/PFOA and Hunter Water see PFOS and PFOA. For information about the drinking water supply see water quality.
For more information please contact the Project Team by email or call 1300 657 657 during business hours. For after-hours emergencies call 1300 657 000.
Properties outside of the Investigation Area
Hunter Water is providing access to safe drinking water to properties inside the Williamtown Contamination Investigation Area, as defined by the NSW Environment Protection Authority (EPA). Properties outside of the Investigation Area cannot be connected to the water supply as part of this funded project.
Property owners outside the Investigation Area have the option of funding their own connection to the water supply. The cost to the property owner will vary depending upon the proximity of an existing suitable water main and other factors. More than 12kms of new water mains are being installed as part of this project, bringing access to Hunter Water's supply closer to many properties.
If you are interested in connecting your property which is outside the Investigation Area there is a six step process.
Step 1: Apply for a water main extension
Apply to Hunter Water for the extension of water mains using our standard 'Application for Developer Services' form.
Step 2: Hunter Water will investigate your application
Each water main application is unique. Factors to be considered include:
- Does the property have access to an existing water main, or is a new water main or water main extension required? If connection to an existing water main is possible, and the original installation of that water main was paid for by a developer, new connections to that main may need to pay a contribution to that developer.
- How will a new service affect the existing water supply system?
Step 3: Receive a Notice of Requirements letter
Hunter Water will forward a 'Notice of Requirements' letter you. This Notice will detail what you are required to do in order for the water connection to be provided to you.
The requirements for your application may include:
- Design and construct water infrastructure specified in the notice necessary to serve your property.
- Transfer of the infrastructure to Hunter Water.
You will be required to engage an accredited design consultant to assist with meeting our design and construction requirements (as detailed in our Land Development Manual).
You may be required to prepare a Review of Environmental Factors (REF) to assess the likely impacts an activity may have on the environment. Before commencing the preparation of a REF, you should consult with Hunter Water to discuss your requirements.
Step 4: We Issue an approval letter
Once you have met these requirements Hunter Water will forward a letter of confirmation.
Step 5: Install new water infrastructure
You will need to engage a contractor to install the required water infrastructure to enable the connection.
Step 6: Arrange for connection
You can then arrange connection to the water system at a Hunter Water Customer Centre. Water connection fees are also paid at a Customer Centre.