Our Organisation

Hunter Water is a State Owned Corporation (SOC) providing drinking water, wastewater, recycled water and some stormwater services to a population approaching 600,000 people in homes and businesses across the Lower Hunter.

Hunter Water was the first SOC to be proclaimed within New South Wales pursuant to the State Owned Corporations Act 1989. We are proud of our humble beginnings, starting in the 1880s when water was first delivered to Newcastle from a temporary pumping station on the Hunter River at Oakhampton to Newcastle No 1 Reservoir on Tyrrell Street. Today we operate under the Hunter Water Act 1991 (NSW).

We have 456 employees who are committed to delivering safe, affordable and reliable services to our community. Our employees work closely with contractors, stakeholders and the community to manage an asset base of more than $2.5 billion worth of water, wastewater and recycled water infrastructure, ensuring a sustainable water future for the Lower Hunter.

Area of Operations Map

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Our services, projects and activities cover 6,671 square kilometres in the areas of Cessnock, Lake Macquarie, Maitland,Newcastle, Port Stephens, Dungog and small parts of Singleton. We deliver an average of 188 megalitres (one megalitre equals one million litres) of water per day. Our major water sources are: Grahamstown Dam (182,305ML), Chichester Dam (18,356ML), Tomago Sandbeds (60,000ML) and Anna Bay Sandbeds (16,024ML). We supply bulk water to small parts of the Great Lakes area and are capable of sharing up to 35ML per day with the Central Coast.

We maintain an extensive system to transport wastewater (sewage), which includes 4,995km of sewer mains, 434 wastewater pumping stations and 19 wastewater treatment works, treating almost 70,000ML of wastewater annually. We also own and operate a small amount of stormwater assets in Lake Macquarie, Newcastle and Cessnock.

Our water consistently meets quality guidelines for drinking water set by the National Health and Medical Research Council (NHRMC).