Water Wise Rules are simple actions to help save water outdoors.
They are summarised as:
Water Wise Rules commenced on 1 July 2014.
Hunter Water will respond to reports of suspected breaches of Water Wise Rules.
If a member of the community reports a suspected Water Wise Rules breach via Hunter Water's website, they will receive an automated email advising the suspected breach has been logged. The suspected breach will be forwarded to the Customer Services team for investigation. There will be no further advice to the member of the public who reported the suspected breach unless the identified customer is exempt from the rules.
Fines of $220 for individuals or $550 for businesses apply.
You can report a breach online or by calling Hunter Water's Contact Centre on 1300 657 657.
Water Wise Rules do not apply to rainwater used from tanks, provided it is not topped up by the drinking supply. Bore water and water extracted from rivers is excluded. Some government restrictions do apply so always check with your local council and/or the NSW Office of Water.
Driveways, paths and paved areas may be cleaned using a high pressure cleaner in limited circumstances.
Preparing a surface for painting or resealing
Cleaning surfaces before the sale or lease of a property
Rinsing surfaces after construction provided the area is initially cleaned using a shovel and broom
Cleaning the BBQ or outdoor food preparation areas
Cleaning spilt food or drink
Cleaning after accidents
Cleaning animal droppings
Cleaning areas affected by sewer overflows
Removing a build up of mould or moss
Removing oil stains
Removing a build up of rust
Hunter Water encourages you to use a water efficient showerhead where possible.
You can use a drip irrigation system before 10am and after 4pm.
A drip irrigation system is a pipe or hose with special drip devices that release water slowly, in drips, at ground level near the plant roots.
Water Wise Rules have come out of the Lower Hunter Water Plan which has been developed to provide drought security and reliable supply to meet the longer-term water needs of the Lower Hunter.
The Rules will:
Some businesses that heavily rely on water can use hand held hoses fitted with trigger nozzles, sprinklers or other watering systems at any time. This includes commercial nurseries, market gardeners, commercial growers, landscapers, mobile garden contractors and persons responsible for the maintenance of community gardens, bowling greens, cricket wickets, golf tees and greens, croquet, hockey, tennis and racing surfaces.
Hunter Water will assess exemption requests on a case by case basis. Documentation including medical certificates and an accompanying letter outlining your request for an exemption need to be sent to;
Customer Enquiry Team
Po Box 5171
HRMC NSW 2310.
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