Our water is precious and our community is the eyes and ears of our water supply network. Your quick reporting of a water leak can help reduce water loss and wastage.
Step 1: View our current water outages
We may already be aware of the leak.
Step 2: Let's identify where the leak is located?
Call us immediately on 1300 657 000 if you see a moderate or major water leak, or a leak causing harm or property damage.
Other emergency faults include:
- sewer overflows or suspected blockages
- sewer issues causing harm or property damage
- security concerns about our assets and infrastructure (e.g. graffiti, vandalism or break-in to a water reservoir or pump station)
Please call us on 1300 657 000 immediately for emergency faults.
Did you know?
We regularly survey our 5,000km water network using a combination of inspections, sensors and other equipment. Because the noise of a leak can be heard through the pipe network, leaks inside a property can be pinpointed even though they are hidden from sight.