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Faults and Emergencies 1300 657 000  (24 hours, 7 days) General Enquiries 1300 657 657 (Mon - Fri, 8am - 5pm) No Water? View current Water Outages Report a Water Leak

Email Submit a general enquiry Post PO Box 5171, Hunter Region Mail Centre 2310 Need a translator?

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Our Customer Centres Locations

• Newcastle Customer Centre - 36 Honeysuckle Drive, Newcastle, Australia (8:30am-5pm)
• Lake Macquarie Customer Centre - 128 Main Road, Speers Point, Australia (8.30am-4.30pm)
• Maitland Customer Centre - 285 High Street, Maitland, Australia (8.30am-4.30pm)