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Faults and Emergencies

1300 657 000  (24 hours, 7 days)

General Enquiries

1300 657 657 (Mon - Fri, 8am - 5pm)

No Water?

View current Water Outages

Report a Water Leak

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Post

PO Box 5171, Hunter Region Mail Centre 2310

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Our Customer Centres Locations

  • Newcastle Customer Centre - 36 Honeysuckle Drive, Newcastle, Australia (8:30am-5pm)
  • Lake Macquarie Customer Centre - 128 Main Road, Speers Point, Australia (8.30am-4.30pm)
  • Maitland Customer Centre - 285 High Street, Maitland, Australia (8.30am-4.30pm)