Reports and Publications

• Reports
• Forms
• Brochures
• Newsletters
• Fact Sheets
• Policies
• Plans & Strategies
• Guidelines
• Legislation & Governance

Reports

• Annual Report 2008/2009
• Annual Water Quality Report 2008/09
• Annual Water Quality Monitoring Plan 2009/10  
• Catchment Report - Report to IPART - 2008/09
• Consultative Forum - Report to IPART - 2008/09
• Customer Service Indicators - Report to IPART - 2008/09
• Environmental Performance Indicators - Report to IPART - 2008/09
• Integrated Water Resources Plan (H250 Plan) - Report to IPART - 2008/09 
• System Performance Indicators and Service Quality Standards - Report to IPART - 2008/09
• Why Tillegra Now

Archives

• Annual Report 2007/2008

Forms

• Connection/Disconnection of Water or Sewer Application
• Developer Services Application
• Direct Debit Application
• Pensioner Rebate Application 
• Property Information - Section 47
• Services Connection Application 
• Concealed Leak Review Application
• Rainwater Tank Information Package & Application
• Separate Metering Application Package
• Standpipe Information & Application
• Washing Machine Rebate
• Certificate of Compliance Plumbing Works
• Application for Consent to Discharge Trade Waste

Brochures

• Customer Charges
  • Customer Charges - 2009/10
  • Developer Fees & Charges - 2009/10
  • Plumbing & Technical Services Fees - 2009/10 
  • Miscellaneous Fees - 2009/10
  • Trade Waste Fees - 2009/10
• Customer Contract Summary  
• Code of Practice on Debt and Disconnection
• Help with Your Water Account
• Help with Your Development - Development and Design Assessment
• Hunter Water Customer Survey 2007
• Notice of Requirements to Developers
• Plumbers Guide to Prelaid Services
• Resolving Complaints
• The Water Cycle
• Toilet Replacement Program
• Your new look water bill
• Water Efficiency
• Do You Have Friendly Or Unfriendly Trees

Newsletters

• Customer Newsletter- July - October 2010
• Customer Newsletter - March - June 2010
• Customer Newsletter - November - February 2010
• Customer Newsletter - July - Ocotber 2009
• Customer Newsletter - March - June 2009
• Customer Newsletter - November - February 2009
• Customer Newsletter - July - October 2008
• Customer Newsletter - March - June 2008 

Fact Sheet

• Alum in Drinking Water
• Chemical Collection for Dungog residents
• Chlorination
• Fluoride
• Hardness of Drinking Water
• Pricing Information for Dungog Residents
• Pricing Information for Hunter Residents 
• Treating Drinking Water
• Wastewater Treatment
• Sodium

Policies

• Community & Environment Policy
• Drinking Water Quality Policy
• Greenhouse Gas And Energy Management Policy
• Recycled Water Policy
• Tankering Policy
• Trade Wastewater Policy

Plans & Strategies

• Environmental Management Plan 2008/2013
• H₂50 Plan  
• Pesticide Notification Plan
• Recycled Water Strategy
• Water Quality Monitoring Plan 2008/09

Guidelines

• Discharge of Cooling Tower Water to Sewer
• General Pre-Treatment & Maintenance Requirements for Tradewaste Generators
• Installation & Maintenance of Oil Separators
• Installation & Maintenance of Grease Arrestors
• Pressure Sewer Systems
• HWC Plumbing Guidelines for Rainwater Tank

Legislation and Governance

• Operating Licence
• Customer Contract
• General Regulation  
• Statement of Corporate Intent
• Directors Code of Conduct

Board Charters

• Audit & Risk
• Board of Directors
• Capital Works
• Community, Environment & Sustainability
• Corporate Governance
• Major Customers
• Out of Session
• Remuneration
• Tillegra Dam